The Hot Water Saga Concludes

I stopped by the front desk around 5 on Saturday afternoon and asked the staff there (VERY politely, by the way, because I assumed they'd been asked that very question many many times already) when they thought the hot water would be back on, and was told (very nonchalantly) that someone was working on the boiler and that the hot water would be back on sometime Sunday or Monday. The fellow telling me this couldn't even be bothered to turn around completely to face me while speaking as he leaned back casually in his chair. Hello? MONDAY? Really? And this is the freakin' boiler they were working on for most of a week just a couple of months ago to ensure that we had better water pressure and more hot water? I (again, very politely, and without raising my voice) asked if he realized that it's ridiculous to have the hot water out for that long in a residential building, and probably worth a call to 311 to report a violation, and he copped an attitude. It's so much fun dealing with the new front desk staff; they haven't been here all that long, they're very young, and they can't seem to wipe the smug disdain off their faces while they're talking to tenants - they're just plain RUDE most of the time. I realize that they don't have to give a damn, and that they simply don't, but someone early on forgot to teach them the basic manners the rest of us were taught as a matter of course. The older staff, who have been here for quite a while have a totally different attitude. It's called respect.

Interestingly enough, when I got back, not only was the hot water back on, but another tenant told me that they'd actually found a practical use for that computer they've got in their plexiglass cage - a sign had been put up explaining the progress with the repair. Which, by the way, could have been done HOURS EARLIER that day, saving a lot of hassle for tenants who already have lowered expectations about the building's maintenance, because if it's not one thing, it's another - usually two broken elevators at a time for over a week.