Back in 2009, I was a newcomer to Kenmore Hall and had had the first blog running since June. I had planned to survey the tenants about satisfaction with conditions here at Kenmore Hall. I can't remember why I never did anything with it, but I just found the survey - and a lot of the issues seem not to have changed.
KENMORE HALL TENANT SURVEY September 2009
This survey can be filled out anonymously. The results will be used to poll tenant satisfaction with conditions at Kenmore Hall. Please provide brief responses to the following questions; additional information can be added on the back side of this page.
- Are you satisfied with how the elevators operate?
- Are you satisfied with how the common areas (halls, stairs, and lobby) are maintained? Are they clean enough?
- When you fill out a work order for repairs or maintenance in your unit, are you satisfied with how the desk and maintenance staff respond? Does staff respond in a timely manner? Is the work done correctly?
- Are there noise and/or smell issues on your floor?
- Would you like your unit tested for mold?
- Has management responded appropriately to concerns about quality of life issues you've raised?
- How often have you contacted management about your concerns?
- How many times have you had to follow up on issues in order to resolve the situation?
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